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Job Details

Relationship Manager Onsite / MSP

Philadelphia, PA

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Are you looking for a new opportunity that is fun and exciting? Do you enjoy meeting new people and building relationships? If so, Volt Consulting Group is the perfect place for you!!
Key member of our Global Managed Services Program, responsible for identifying and developing relationships with VCG Program Manager, Program team members, and Client Hiring Managers, to fill job requisitions for temporary or contract resources. Relationship Managers must possess a desire for success, a competitive spirit, perseverance, tenacity, a professional manner, excellent listening skills, and be well organized. The overall goal is to consult with the customer to ensure full utilization of the staffing program, drive competitive bid and continually improve customer satisfaction.
Works with Program Manager to develop assigned Business Units (admin, insurance adjusters, professional, finance) to their fullest potential
Acts as main point of contact for temporary contract resource requests and placements
Responsible for training and educating all assigned users (hiring manager, suppliers) on the MSP process and relays benefits
Reviews resumes and negotiates bill rates as necessary to present the Manager with the most qualified candidates at the best rates
Solicits feedback on presented resumes from Managers and disseminates that feedback as necessary
Effectively communicates with Suppliers in the expedition of orders for temporary contract resources
Timecard/Invoice resolution
Ensure fiscal and ethical standards are met
Works to exceed MSP program specific SLA's by ensuring timely, quality focused customer service
Ensure all processes and procedures and best practices are documented accurately
Provide accurate and timely requested reporting
Ensures adherence and compliance to safety training, policies, procedures and is an advocate for safety in the workplace
Reviews and interprets reports from the Web-Based System
Marketing the program to Managers and Associate Suppliers
Responsible for arranging, overseeing, and/or leading some of the training for the MSP team
Assist and drive business development, strategic and revenue generating opportunities
Frequent travel between Customer sites is required
Very Customer Solution based (Proactive, energetic, eager, solutions oriented)
Ability to successfully communicate - both verbal and written
Must work independently and be self-directed
Experience managing personnel in remote locations
Experience planning for multi-site, multi country locations
Previous experience in Strategic Planning, Managed Programs, VMS technologies
BA/BS or equivalent
Must be fluent in MSP/VMS/RPO/Contingent labor space
Inquiries via LinkedIn also welcome at ****Volt is an Equal Opportunity Employer

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