American Express Company
American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.
We believe there\u2019s no better way to achieve your own potential than by working with a company that helps other people achieve theirs. At American Express, you\u2019ll be encouraged to push yourself, take smart risks and collaborate across the company. If you want more than just a job, are not afraid of embracing challenges and are passionate about what you do for a living, join our team today!
The Global Merchant and Network Services (GM&NS) Pricing team is responsible for the single largest source of American Express\u2019 revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the optimal pricing to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive GMS revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.
The Manager\/Senior Manager of Planning & Analysis - Americas is responsible for the forecasting and reporting of merchant discount revenue. It provides a unique opportunity to have impact across multiple businesses and segments by balancing the organization\u2019s goal for profitable charge volume and merchant expansion; essential to the strength of our business.
Create a global forecast for merchant discount revenue and track monthly performance against forecast and identify drivers of variance
Track negotiations discount rate impacts against our discount rate forecast to inform decision making
Create merchant discount revenue scorecards for the Americas region
Drive standardization and process improvement among the different regional pricing teams for all reporting and forecasting related activities
Support external audits including researching issues found, contacting the CLM teams that manage the merchant relationship to discuss issues and working through resolution
Perform ad-hoc data analysis to evaluate discount rate trends and uncover insights
Lead one Financial analyst Qualifications
4 years experience in financial services or payments industry, and\/or other finance related roles is desired
Bachelor\u2019s degree in required; Finance\/Accounting\/Business desired
MBA\/Graduate degree is a plus
Knowledge of programming languages (e.g. SAS\/SQL) is a plus
Strategic thought leader with the ability to work through unstructured problems and develop clear action plans
Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data (high proficiency with Excel)
Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals
Excellent communication skills \u2013 both written and oral -- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented
Strong work ethic with an intense will-to-win, ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results
Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges
Strong project management skills with full ownership from analysis through to implementation
Passionate focus on the customer; demonstrated desire to understand and solve for customer needs and pain points
Demonstrated ability to handle multiple requests and prioritize accordingly
Capacity to remain calm and flexible under pressure
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
American Express Company
Website : http://www.americanexpress.com
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.