Orchard Supply Hardware
The Inventory Planner (IP) is responsible for executing timely, effective and efficient inventory plans for assigned products. To carry out these responsibilities, the IP will complete MARS setup and maintenance, manage and track PO’s to ensure timely and accurate implementation of all plans and monitor exceptions using a set of defined tools. The IP is accountable for the accurate and timely execution of his/her replenishment plans and inventory strategies and achieving the targeted in- stock metrics. In addition the IP provides customer support to stores to ensure they have adequate inventory to fulfill their customer demands.
• Point of contact for the vendors and the distribution center team.
• Track vendor orders to achieve company In-stock.
• Manage MARS (replenishment system) to forecast product needs and submit PO’s.
• Sku adjustments (seasonality, annualized sales, brackets, min/max, model sets).
• Conduct weekly calls with vendors to review forecasts and action any supply chain issues.
• Communicate supply issues within pipeline along with resolutions to cross functional team.
• Strong analytical and communication skills.
• Able to organize and prioritize workload to meet deadlines.
• Partner with field on replenishment requests.
• Participate in ad-hoc projects as needed.
• Act Strategically - Identifies, analyzes, and reacts to the needs of the business appropriately. Distinguishes between important and urgent work and makes necessary shifts in plans to achieve goals and objectives. Takes swift and decisive action in implementing solutions to identified problems. Keeps focused and drives momentum on long-term goals while executing against short-term objectives. Accurately analyzes high level information to identify trends and deficiencies.
• Make Sound Business Decisions - Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems. Considers impact of decisions on self, others, and organization; sees the “Big Picture”. Conducts a thorough and sound analysis of facts when making decisions, including information that is not readily available. Reallocates people and resources appropriately to deliver on priorities.
• Demonstrate Accountability - Sees what needs to be done, takes ownership, and follows through with all actions to make it happen. Accepts responsibility for one’s own performance and actions. Recognizes the impact of one’s behavior on others. Maintains confidentiality with sensitive information. Accurately and fairly presents issues to ensure appropriate resolution.
• Demonstrate Flexibility - Adapts positively to frequent change, delays, or unexpected events. Changes approach or method to best fit the situation. Adapts to business needs by continually seeking new experiences to develop his/her capabilities and management skills. Adapts own approach and leadership style to enhance the effectiveness of associates. Displays openness to alternative ideas, processes, and perspectives. Demonstrates self-awareness and modifies self-perceptions and behavior based on feedback from others.
• Inform and Influence - Persuades others to support important initiatives, gains consensus on strategic goals, and acts in the best interest of the organization. Clearly and concisely articulates information, ideas, and opinions both in verbal and written form. Tailors communication style to the audience. Champions change by supporting and driving change efforts. Communicates a compelling vision and/or strong business case to increase understanding, awareness, and buy-in.
• Build a Great Team - Recruits, hires, develops, and promotes the best of the best. Consistently coaches and counsels to improve individual and team performance. Makes “tough calls” on performance issues in a timely, fair, and consistent manner. Uses encouragement and recognition to motivate others. Identifies the best people for the right job.
• Lead and Inspire with Passion - Engages and motivates team members to perform at a high level. Paints a clear and conveying picture of what is possible to energize and excite the team to higher levels of performance. Inspires others to stretch beyond and exceed their limitations. Makes time to be personally visible and engaged with associates. Communicates in a positive and encouraging manner. Acknowledges and celebrates team accomplishments.
• Collaborate - Partners effectively within and across functions toward the common good of Orchard. Obtains buy-in of stakeholders by developing and maintaining strong relationships with internal and external partners. Proactively builds and maintains strong working relationships both within and outside the organization. Puts aside preconceived notions and listens to others with an open mind (Seeks first to understand). Proactively shares best practices, knowledge, and experiences with others.
• Drive for Results - Rigorously drives self and others to achieve high levels of individual and organizational performance. Fosters a sense of urgency and commitment to achieve goals. Implements innovative ideas and solutions. Continuously stretches and sets new bench marks of excellence. Demonstrates persistence and resourcefulness when faced with challenges or opportunities. Tailors plan to improve specific functional areas. Articulates how specific initiatives, programs, and metrics are important to the business (Explains the Why’s and What’s).
Orchard Supply Hardware is a fast-growing retailer with nearly 100 locations across California, Florida and in Portland, Oregon. The company is based in San Jose, CA and operates lifestyle-oriented neighborhood hardware and garden stores focused on paint, repair and the backyard. Founded as a cooperative in 1931 by farmers during the Great Depression, Orchard’s vision is to serve its customers and communities as “neighbors helping neighbors love where they live.” The company was acquired in September 2013 by Lowe’s, a $59B Fortune 500 home improvement retailer. Lowe’s saw significant differentiation in the Orchard value proposition and service delivery strategy and acquired Orchard to grow it as a separate concept. Although Orchard continues to operate autonomously as a business unit, Lowe’s has committed to invest in the transformation and growth of the company. For example, the company has expanded its retail footprint into Florida with six store openings in the past six months and more in the works. In addition, Orchard has updated the majority of stores to an engaging neighborhood format that pays homage to the company’s roots while offering a fun, enjoyable and engaging shopping experience. Customer feedback has been very favorable, and Orchard was recognized as the HBS Dealer 2015 Retailer of the Year.
• Bachelor’s Degree required.
• 2+ years of supply chain operation in the retail replacement or allocation industry.
• Strong understanding of retail Key Performance Indicators such as: sales, in-stock, weeks of supply, turns, and how to positively impact these metrics.
• Flexible and adaptive to changing priorities.
• Strong computer skills (Microsoft Excel), especially in manipulating spreadsheet.
• Excellent written and communication skills.
Orchard Supply Hardware
Website : http://www.osh.com
To be America’s neighborhood hardware and garden store focused on paint, repair, and the backyard.1931 was a year of hard times for farmers in San José, California. Two years of drought and crop failures plus the Great Depression brought plenty of economic woe. Thirty farmers, mostly prune growers, considered buying their farm supplies as a cooperative. Each farmer put up $30 and Orchard Supply was born. On March 1, 1931 a rented warehouse on Bassett Street served as the first location for Orchard. It was stocked with picking pails, orchard ladders, sprays, fertilizers and other farming supplies. Non-farmers recognized Orchard Supply as a good place to shop and get helpful advice. Business grew and Orchard Supply moved to a larger location on 44 Vine Street. In addition to farm supplies, the new store location brought in hardware, gardening supplies, housewares and homewares. Again, business flourished and in 1946, a new store was built at 720 West San Carlos Street. The newest location featured a rail-served warehouse and 26,000 square feet of retail space. By this time the purchasing cooperative had almost 2,000 members and Orchard Supply was recognized as a leading hardware store in San José. In the 1950's the electronics industry boomed and Santa Clara Valley saw thousands of new homeowners. Orchards became residential areas and many farmers retired. Orchard Supply was still a popular shopping place, but no longer qualified as a cooperative. A decision was made to remain in the retail business as Orchard Supply Hardware. In 1962, Albert B. Smith became president of Orchard Supply Hardware. Under his direction Orchard Supply Hardware grew with branch stores being established throughout the county. In 1973, the Capitola store became the first out-of-county location. In the mid 1970's, a nineteen acre warehouse and office complex in San José was purchased from Sunsweet Growers to serve as a distribution center for all Orchard stores. Fondly called the "Prune Palace," it served Orchard Supply Hardware well up to 1992, when a new distribution center was opened in the central California community of Tracy. The concepts that made Orchard Supply Hardware a successful hardware retailer continue. With over 45,000 items, modern, easy-to-shop stores and acclaimed customer service, Orchard Supply Hardware maintains the same simple retail philosophy developed long ago, "Take good care of our customers and they will take good care of you."