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Account Project Manager Enrollment Services

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Richmond, VA

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About EAB EAB is an education best practices firm that uses a combination of research, technology, and services to improve the performance of 1,200 educational institutions. Headquartered in Washington, D.C., EAB forges and finds the best new ideas and proven practices from its network of thousands of leaders, then customizes and hardwires them into every level of member organizations, creating enduring value. At EAB, we serve not only our members but each other\u2014that's why we are always working to make sure our employees love their jobs and are invested in their community. See how we've been recognized for this dedication to our employees\u00a0by checking out our recent awards. The Role in Brief: Account Project Manager Enrollment Marketing Services As part of client services, the Account Project Manager is responsible for ensuring that client obligations are met accurately and on schedule through the establishment and adherence to agreed upon deadlines and workflows. They are responsible for managing client deliverables to completion, from development through deployment and follow up. Account Project Managers work closely with in-house Strategic Leaders and other team members to support the clients' overall objectives. This role is based in Richmond, VA. Primary Responsibilities: Project Planning: Develop project schedules and team work plans for all assigned clients, including coordination of project requirements\/ components and routing type as well as implementation ofmarketing direction Analyze team workloads in terms of project quantity, complexity and deliverable due dates to predict and troubleshoot resource needs Participate in forecasting meetings and contribute expertise related to scheduling and project requirements Project Execution: Manage project routing from development through quality assurance for both paper and online projects Verify the accuracy and integrity of all project component requests and follow through with resolution for timely release and deployment Test, review and release for production direct mail art files, final copy, online programs, email campaigns, etc. Monitor campaign response and manage inventory levels against contracts Leverage Workfront Project Management solution to centrally house all project documentation and contribute to business process improvement efforts by providing user feedback that helps streamline and standardize workflow, communication and resource efficiencies Communications and Relations: Organize and facilitate regularly occurring cross-functional project team meetings and huddles; keep all informed on project status and progress Communicate project-related issues, changes, variances and contingencies that may arise during projects; facilitate problem resolution with appropriate parties Lead and work with other project managers to ensure a smooth and efficient workflow in the office Basic Qualifications: Bachelor\u2019s degree 3 years' project management\/planning\/scheduling experience, including demonstrated knowledge and application of project management practices, tools and technologies Proficient with PC and Microsoft Office suite Ideal Qualifications: Familiarity or experience in a creative or marketing environment Familiarity or experience with online project management software (Workfront preferred) Proven ability to prioritize, develop, track, monitor, report and oversee multiple plans and performance measures Proactively identify risks, resolve issues, and remove impediments that jeopardize success of the deliverables Build relationships and collaborate\/influence others for the achievement of project success Execute effectively by using resources efficiently, meeting deadlines, and keeping others informed Excellent written and oral communication skills Demonstrated organizational skills and attention to detail Strong interpersonal and client focus skills Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive benefits package: Medical, dental, and vision insurance, dependents eligible 401(k) retirement plan with company match and day one full vesting Generous PTO Daytime leave policy for community service or fitness activities (up to 10 hours a month each) Wellness programs including gym discounts and incentives to promote healthy living Dynamic growth opportunities with merit-based promotion philosophy Benefits kick in day one,\u00a0see the full details here.

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Company Profile
We harness the collective power of more than 1,200 educational institutions to generate insights that help education leaders fulfill their mission and enable their students to succeed. Then we work alongside administrators, advisors, faculty, and students through our research forums, technologies, and services to apply and hardwire those insights. We help leaders find and enroll the right students through enrollment marketing and financial aid optimization. We support student success through our student success management system, which helps advisors, faculty, and staff guide students through school and to the post-graduate outcomes they want. And we provide institutions with the strategic guidance and data they need to improve mission-critical outcomes and prepare for tomorrow’s students.

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